Frequently Asked Questions
Our needles are usually attached to the air pump. There are two silver nubs near the pump's handle - pull them out and you'll find your needles! If you still can't find them, send us a message or email at email@example.com. Our customer service team will get in touch with you directly.
It depends on how you plan to use the wobble cushion. If you wish to train your core muscles, we would recommend you inflate the cushion as full as possible (but obviously not too full that it becomes a ball!). If, however, you only plan on using it on a chair while working, studying, etc., we would recommend you inflate it to 60%~70%. You can also experiment with different air pressure levels and find out which level suits you best. After all, there's no rule saying how firm or soft your wobble cushion should be.
Please contact us at firstname.lastname@example.org and provide us your order ID. We will issue you a refund or replacement as soon as possible.
At the present moment our goods are manufactured in China and designed by us. We do keep a close watch on how our product are manufactured and have regular quality control.
You can access your e-book by scanning the QR code on the product insert. If you have trouble scanning the code, contact us at email@example.com and provide the following information:
1. Your email address
2. The product you purchasedWe will send your e-book directly to you!
Your wobble cushion should not deflate by itself. If you happen to purchase a wobble cushion that leaks air, contact us immediately at firstname.lastname@example.org and provide us the following informtaion:
1. Your order ID
2. Full name
We will send you a replacement immediately.
We sell all kinds of yoga accessories, including yoga straps, yoga blocks, yoga bolsters, yoga mat slings, and multi-loop stretching straps. We also offer other kinds of exercise and sports equipment like balance cushions, exercise balls, and even pickleball sets.
On our website we only ship to the US. We have Amazon stores in the US, UK, EU, and Japan. For other countries, Amazon US ships internationally. Feel free to take a look at our store: www.amazon.com/tumaz
We offer a replacement or refund for ALL products within the 60-day warranty period. You're either 100% satisfied or fully refunded. Click below to learn more.
The original version has smaller nubs while the upgraded version has sharper and bumpier nubs. If you just want a simple massage to ease your muscles, the original version should be enough. However, if you want a deeper, more thorough massage to relieve foot pain, we recommend getting the upgraded version.
It depends on what you plan on using your strap for. For basic yoga and pilates, both straps can help improve your alignment and deepen your stretches and bends. For physical therapy, the multi-loop strap is more suitable as it is more convenient to use - you don't need to readjust the loop size every time you change a position.
The yoga strap, however, is more versatile and can be used for other purposes that are not related to exercising. Many people use it as a posture correcter or a roller skate leash, and some even use it to tie their mattress.